Fiction_L Archives poorly bound books Dates: 5/18/01,3:52 PM  through  5/29/01,2:46 PM  (5 postings) Search for: Select one or more indexes to search: 2011-current     2009-2010     2004-2008    1995-2003    (Matches from each index will be displayed separately in the results page.) Return to May 2001 thread menu   |   Fiction_L Archives Menu

FROM: Annette Weiss <[removed]@metronet.lib.mi.us>
REC'D: 5/18/01, 3:52 PM

I believe that one of these two lists recently discussed hardcover books
which fall apart. But we never did discuss what can be done about it.Today
I found four books with the same title( Protect and Defend---James North
Patterson---Knopf) with the pages falling out in clumps. I called Knopf,
who will not issue a refund since we purchased through a distributer.
However the customer service person (Kelly) told me that they are starting
to keep track of complaints and titles so that they can figure out which
binders are doing such poor workmanship. I encourage you all to call Knopf
when you have falling-apart-books. The toll free number is 1.800.733.3000

I think I may start calling all of the publishers when I have multiples of
the same title which don't hold up. I am getting sick of this!!!

Annette

------------------------------------------------------------------------------
-------------------------------------------------------------------------------
So let me get this straight: You want information about why reference
librarians always answer a question with another question, right?

Annette Weiss Phone: (248) 553-0300
Adult Services Librarian Fax: (248) 553-3228
E-Mail: [removed]@metronet.lib.mi.us
Farmington Community Library
32737 W. 12 Mile Rd.
Farmington Hills, MI 48334
-----------------------------------------------------------------------------
-----------------------------------------------------------------------------

FROM: Mary Ann Bakken <[removed]@linc.lib.il.us>
REC'D: 5/18/01, 3:52 PM

Oh my....don't get me started on this issue. We order through Baker and
Taylor, though, which replaces any of our books which fall apart within 6
month of their invoice date.

Mary Ann Bakken
St. Charles (IL) Public Library

> ----------
> From: Annette Weiss[[removed]@metronet.lib.mi.us]
> Reply To: Fiction_L
> Sent: Friday, May 18, 2001 3:43 PM
> To: Fiction_L
> Cc: [removed]@sunsite.berkeley.edu
> Subject: poorly bound books
>
>
> I believe that one of these two lists recently discussed hardcover books
> which fall apart. But we never did discuss what can be done about it.Today
> I found four books with the same title( Protect and Defend---James North
> Patterson---Knopf) with the pages falling out in clumps. I called Knopf,
> who will not issue a refund since we purchased through a distributer.
> However the customer service person (Kelly) told me that they are starting
> to keep track of complaints and titles so that they can figure out which
> binders are doing such poor workmanship. I encourage you all to call Knopf
> when you have falling-apart-books. The toll free number is 1.800.733.3000
>
> I think I may start calling all of the publishers when I have multiples of
> the same title which don't hold up. I am getting sick of this!!!
>
> Annette
>
> --------------------------------------------------------------------------
> ----
> --------------------------------------------------------------------------
> -----
> So let me get this straight: You want information about why reference
> librarians always answer a question with another question, right?
>
> Annette Weiss Phone: (248) 553-0300
> Adult Services Librarian Fax: (248) 553-3228
> E-Mail: [removed]@metronet.lib.mi.us
> Farmington Community Library
> 32737 W. 12 Mile Rd.
> Farmington Hills, MI 48334
> --------------------------------------------------------------------------
> ---
> --------------------------------------------------------------------------
> ---
>
>
>
>
>
> ......................................................................
> Need to subscribe, unsubscribe, search the archives?
> Everything Fiction_L: http://www.webrary.org/rs/flmenu.html
>

FROM: Melissa Norton <[removed]@yahoo.com>
REC'D: 5/18/01, 7:55 PM

John Clark of Boothbay Harbor Memorial Library (ME)
has recently started a web page devoted to this very
(annoying) issue
http://www.bmpl.lib.me.us/shame.htm

Melissa

--- Mary Ann Bakken <[removed]@linc.lib.il.us> wrote:
> Oh my....don't get me started on this issue. We
> order through Baker and
> Taylor, though, which replaces any of our books
> which fall apart within 6
> month of their invoice date.
>
> Mary Ann Bakken
> St. Charles (IL) Public Library
>
>
>
> > ----------
> > From: Annette
> Weiss[[removed]@metronet.lib.mi.us]
> > Reply To: Fiction_L
> > Sent: Friday, May 18, 2001 3:43 PM
> > To: Fiction_L
> > Cc: [removed]@sunsite.berkeley.edu
> > Subject: poorly bound books
> >
> >
> > I believe that one of these two lists recently
> discussed hardcover books
> > which fall apart. But we never did discuss what
> can be done about it.Today
> > I found four books with the same title( Protect
> and Defend---James North
> > Patterson---Knopf) with the pages falling out in
> clumps. I called Knopf,
> > who will not issue a refund since we purchased
> through a distributer.
> > However the customer service person (Kelly) told
> me that they are starting
> > to keep track of complaints and titles so that
> they can figure out which
> > binders are doing such poor workmanship. I
> encourage you all to call Knopf
> > when you have falling-apart-books. The toll free
> number is 1.800.733.3000
> >
> > I think I may start calling all of the publishers
> when I have multiples of
> > the same title which don't hold up. I am getting
> sick of this!!!
> >
> > Annette
> >
> >
>
--------------------------------------------------------------------------
> > ----
> >
>
--------------------------------------------------------------------------
> > -----
> > So let me get this straight: You want information
> about why reference
> > librarians always answer a question with another
> question, right?
> >
> > Annette Weiss Phone:
> (248) 553-0300
> > Adult Services Librarian Fax:
> (248) 553-3228
> > E-Mail:
> [removed]@metronet.lib.mi.us
> > Farmington Community Library
> > 32737 W. 12 Mile Rd.
> > Farmington Hills, MI 48334
> >
>
--------------------------------------------------------------------------
> > ---
> >
>
--------------------------------------------------------------------------
> > ---
> >
> >
> >
> >
> >
> >
>
......................................................................
> > Need to subscribe, unsubscribe, search the
> archives?
> > Everything Fiction_L:
> http://www.webrary.org/rs/flmenu.html
> >
>
>
......................................................................
> Need to subscribe, unsubscribe, search the archives?
> Everything Fiction_L:
http://www.webrary.org/rs/flmenu.html


=====
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Melissa Norton [removed]@bridgton.lib.me.us
Asst. Librarian & Webmaster
Bridgton Public Library http://www.bridgton.lib.me.us
65 Main St.
Bridgton, ME 04009
207-647-2472

__________________________________________________
Do You Yahoo!?
Yahoo! Auctions - buy the things you want at great prices
http://auctions.yahoo.com/

FROM: Patience Beer <[removed]@metronet.lib.mi.us>
REC'D: 5/19/01, 9:30 AM

I was ranting about this at lunch at the fabulously successful Fantastic Fiction
workshop! I'm glad to hear about your direct action. The library community needs
to tell the publishers that we will not stand for shoddy defective merchandise.
Books which fall apart after four circulations are defective and should be replaced
at no charge.

Annette Weiss wrote:

> I believe that one of these two lists recently discussed hardcover books
> which fall apart. But we never did discuss what can be done about it.Today
> I found four books with the same title( Protect and Defend---James North
> Patterson---Knopf) with the pages falling out in clumps. I called Knopf,
> who will not issue a refund since we purchased through a distributer.
> However the customer service person (Kelly) told me that they are starting
> to keep track of complaints and titles so that they can figure out which
> binders are doing such poor workmanship. I encourage you all to call Knopf
> when you have falling-apart-books. The toll free number is 1.800.733.3000
>
> I think I may start calling all of the publishers when I have multiples of
> the same title which don't hold up. I am getting sick of this!!!
>
> Annette
>
> ------------------------------------------------------------------------------
> -------------------------------------------------------------------------------
> So let me get this straight: You want information about why reference
> librarians always answer a question with another question, right?
>
> Annette Weiss Phone: (248) 553-0300
> Adult Services Librarian Fax: (248) 553-3228
> E-Mail: [removed]@metronet.lib.mi.us
> Farmington Community Library
> 32737 W. 12 Mile Rd.
> Farmington Hills, MI 48334
> -----------------------------------------------------------------------------
> -----------------------------------------------------------------------------
>
>
> ......................................................................
> Need to subscribe, unsubscribe, search the archives?
> Everything Fiction_L: http://www.webrary.org/rs/flmenu.html

FROM: "Marla" <[removed]@orion.mtgr.mtlib.org>
REC'D: 5/29/01, 2:46 PM

I'm glad someone else brought up this issue. I've been wondering if
it was just the books I've been ordering that seem to fall apart after
only a few circs.

However, I have to bring up I don't believe it's only the binding.
Another factor (I believe) is how people treat books. I was brought
up (picture me as the "little old lady" shaking her finger at any
miscreant) to treat our library books (or anyone else's books) with
respect. I see people jam/cram library books into their backpacks,
chuck them into the back seats of their cars through open back
windows, etc. I know this has been an age-old problem, but it
does seem to have gotten worse. Just an observation....

Marla/Great Falls Public Library/Acquisitions
301 2nd Ave N
Great Falls MT 59401-2593
[removed]@orion.mtgr.mtlib.org

Before you criticize someone,
you should walk a mile in their shoes.
That way, when you criticize them, you are a mile away...
and you have their shoes.

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